Boho Sexy Mermaid Sweetheart Neck Wedding Dress Luxury Off Shoulder Bridal Gown Back Button Robe De Mariée Plus Size
We highly recommend opting for custom sizing to achieve the best fit.
Size | Bust | Waist | Hips | Hollow to Hem | Height |
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Insert your measured sizing into the case "Custom Size entry," or alternatively, email it to info@pollyannaevents.com
How to Measure
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Estimated Delivery:Jan 13 - Jan 17
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Free Shipping & Returns: On all orders
Worldwide shipping
Secure payments
Easy returns
Boho Sexy Mermaid Sweetheart Neck Wedding Dress Luxury Off Shoulder Bridal Gown Back Button Robe De Mariée Plus Size
Let customers speak for us
SPECIFICATIONS
Style: Exquisite
Neckline: SWEETHEART
Sleeve Length(cm): short
Train: Sweep/ Brush Train
Dresses Length: Floor-Length
Back Design: Backless
Actual Images: Yes
Wedding Dress Fabric: Tulle
For Pregnant Women: Yes
Decoration: Appliques
Built-in Bra: Yes
Model Number: JE248
Item Type: Wedding Dresses
Fashion Element: Backless
Sleeve Style: Off The Shoulder
is_customized: Yes
Waistline: Natural
Silhouette: Mermaid/Trumpet
Color: Color Card All Colors
Season: Spring, Summer, Autumn, Winter
Size: Standard size/Plus Size
Feature 1: Robe de mariée
Feature 2: Vestido de noiva
Feature3: wedding dress for women
Feature4: Bridal Gowns
Color Chart
♥Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, the color you see from the computer may be different from that of the item you received.
The actual color should be the color of the item received.
If you have any question about the color or if you can’t find the color you want from the chart, please feel free to contact us for color charts of different fabrics.
Measurement Size
If you can not make sure about your size, please feel free to contact us, we will give you a suggestion
♥ Notes
Size is the manual measurement, because of the different measurement methods for each person
there may be errors 1-2cm.
Size Chart
EU 32 = US 2 = UK 6
EU 34 = US 4 = UK 8
EU 36 = US 6 = UK 10
EU 38 = US 8 = UK 12
EU 40 = US 10 = UK 14
EU 42 = US 12 = UK 16
EU 44 = US 14 = UK 18
EU 46 = US 16 = UK 20
Measure your body and compare it with our size chart. If you cannot find your size or want a more accurate fit, please send us your measurements as follows before ordering:
• 1.Bust:____ inch or____cm,
• 2.Waist :____ inch or____cm
• 3.Hips :____ inch or____cm,
• 4.Natural height:____ inch or____cm
• 5.Hollow to floor(shoulder to floor without shoes):____ inch or____cm
• 6.Shoes heel:____
Standard Shipping: AliExpress Standard Shipping 15-25 days, some counties may need more time.
Seller Shipping: 7-20 days;
Expedited shipping: DHL/UPS/FedEx 5-15 days.
1. We usually send our product by AliExpress Standard Shipping. It is a safe shipping way, but a little slow.
2. If you need your dress in a hurry, please choose a fast shipping way, such as DHL, Seller's Shipping Method.When you choose the shipping, you can see the estimated shipping time, it is an automatic display by Ali system. It is not including our production time.
3. If you have any request about shipping way, please contact us. We will suggest a best way for you.
If you are satisfy with our dress , please leave all 5 stars feedback, let more customers know our beautiful dresses.
If the dress is not fit you, please don't leave negtive feedabck first, please contact us first, we will reply you at first time when we are on work, we solve this problem. Sometime we can't reply you immediately because here the time is different with your country.
We've partnered with FraudShieldLegal.com to combat fraudulent activities effectively. This ensures that we maintain affordable prices for you without passing on the costs of fraud. Our commitment to tackling fraud and the wardrobing phenomenon through legal measures ensures a fair shopping experience for all.
Return and refund policy
You can only return goods within 14 days from the day you receive them. We advise our customers to examine the contents of their delivery as soon as it arrives. Once you are sure the items are damaged or wrongfully shipped, please initiate the return/refund process within a maximum of 48H from delivery date.
Please kindly contact our customer service department and ask to return your order. Please do not return the package directly to the address on our website or on the package, which are not our return address.
At Pollyanna Events, your satisfaction is our top priority. We understand that shopping online can sometimes be challenging, and we're here to ensure that your experience with us is nothing short of exceptional. Our return policy is designed with your convenience and peace of mind in mind, reflecting our commitment to providing you with the highest level of service and quality products.
AII our items are made to order. This means that we do not stock extra items in our store. Once you place your order, it will be made specifically for you. Therefore, we will not accept returns of goods that are as per your order. Our return policy only accommodates damage or wrongful shipment of items.
- Our Commitment to Excellence
From the moment you choose Pollyanna events for your shopping needs, you become a valued member of our community. We take pride in offering a curated selection of products that are thoughtfully designed and meticulously crafted to meet your expectations. Whether you're searching for the perfect dress for a special occasion or a unique accessory to complement your style, we're dedicated to helping you find exactly what you're looking for.
- Transparent and Clear Guidelines
We believe in transparency and clarity when it comes to our return policy. By outlining our guidelines in detail, we aim to provide you with a clear understanding of how returns are facilitated at Pollyanna Events. Whether you're returning a damaged item or simply need to exchange a product for a different size or color, we're here to assist you every step of the way.
- Your Satisfaction Guaranteed
Your satisfaction is our ultimate goal. If for any reason you're not completely satisfied with your purchase, we encourage you to reach out to our dedicated customer service team. We're here to listen to your concerns, address any issues, and work towards a resolution that leaves you feeling confident and satisfied with your shopping experience.
Return Eligibility
While we aim to ensure your complete satisfaction with our products, we understand that circumstances may arise where a return is necessary. Our return policy is designed to accommodate such situations, although with certain limitations.
Please note that all return requests must be accompanied by supporting pictures of the product. The return request will be considered valid and effective only once we have received and reviewed the product pictures.
Damaged Dresses
At Pollyanna Events, we understand the importance of receiving your order in pristine condition. We acknowledge that there may be instances where a dress arrives with unexpected flaws or is not the item you anticipated. In such cases, we strive to provide a resolution that ensures your satisfaction.
- Definition of Damaged Dresses
Damaged dresses are those that exhibit noticeable flaws upon arrival, which were not present at the time of purchase. These flaws may include tears, rips, stains, or other imperfections that detract from the garment's quality and intended appearance. Our commitment to quality means that we take these concerns seriously and seek to address them promptly.
- Variations in Handmade Products
It's important to recognize that handmade products, including our dresses, may exhibit slight variations in color or sizing. These variations are inherent in the crafting process and contribute to the uniqueness of each garment. While we strive for consistency in our products, we acknowledge that minor differences may occur and may not necessarily constitute damage.
- Our Commitment to Resolution
Should you receive a damaged dress or the wrong item, we encourage you to contact our Customer Service team promptly. Providing clear pictures of the issue will aid us in assessing the situation and determining the appropriate course of action. We are committed to resolving any discrepancies and ensuring that you receive the quality product you expect from Pollyanna Events.
- Assistance and Support
If you have received a damaged dress or the wrong item, please don't hesitate to reach out to us at info@pollyannaevents.com. Our dedicated team is here to assist you every step of the way, providing guidance and support to address your concerns effectively.
- Return Process for Damaged Dresses or Wrong Item Received
If you believe your dress is damaged upon receipt, please contact us within 48 hours of delivery with clear pictures of the issue. Our team will assess the damage and provide further instructions on how to proceed with the return.
Refund Procedure
Upon receiving and inspecting the returned damaged dress, we will initiate the refund process. Refunds will be issued using the original payment method within 10 business days of receiving the returned item.
Final Sale Items
At Pollyanna Events, we occasionally offer certain items as Final Sale. These items are marked as such to signify that they are being sold at a significantly reduced price and are considered non-returnable and non-refundable. We understand that purchasing Final Sale items requires careful consideration, and we aim to provide transparency regarding the terms of sale for these products.
- Non-Returnable and Non-Refundable
Final Sale items are excluded from our standard return and refund policies. Once purchased, these items cannot be returned or exchanged for any reason other than a manufacturing defect or damage upon arrival. It's important to note that Final Sale items are sold in their current condition, and any imperfections or discrepancies are disclosed at the time of sale.
- Considerations Before Purchase
Before purchasing a Final Sale item, we encourage you to carefully review the product description and images provided. Take note of any specific details regarding the item's condition, sizing, or other relevant information. If you have any questions or concerns about a Final Sale item, please don't hesitate to contact our Customer Service team for clarification.
Sizing and Fitting Issues
To allow for slight modifications, our tailors reserve additional fabric in the seams of all dresses. We understand that sometimes a finished gown might vary by approximately an inch in either direction of the specified measurements. This will allow you to make alterations so the dress can fit you perfectly.
Color Mismatch
Concerning color mismatch, please note that there might be a slight color deviation due to your computer screen or mobile device settings. However, if you are convinced that the color is not what you ordered, please contact Customer Service to see if a return or refund is possible.
Size Deviation
If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. In this case, we offer limited alterations reimbursement. Should you choose this option, please remember to request a receipt from your tailor. A copy of the receipt must be provided to request reimbursement.
Item Is The Size You Ordered But Does Not Fit
Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged. Your option is to look for a local tailoring service at your own cost. Please note that if your order specifications differ greatly from the final sizing request, resizing may not be possible.
Exchange Policy
Do you wish to exchange your dress for a different size or item?
Unfortunately, we currently don't offer an exchange service for any products at this time. All our dresses are made to order. Therefore, we will not have any extra dresses for exchange. If you want a different item, please return the order and start a new order from scratch.
Additional Assistance
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at info@pollyannaevents.com. Our dedicated customer service team is here to assist you.
Thank you for your understanding and continued support.
Order Cancellation
We understand that circumstances may arise where you need to cancel your order. Please note the following cancellation policy:
- Orders canceled within 0–24 hours after order confirmation will receive an 90% refund of the price.
- Orders canceled within 24–72 hours after order confirmation will receive an 80% refund of the price.
- Orders canceled between 72 hours after order confirmation and before shipment will receive a 50% refund.
- Once your order has been shipped, it can no longer be canceled.
Warm regards,
The Pollyanna Events Team