Liyuke Sweetheart Ball Gown Wedding Dress Off Shoulder Puffy Half Sleeves Beading Pearls Full Of Lace Bridal Gowns
We highly recommend opting for custom sizing to achieve the best fit.
Size | Bust | Waist | Hips | Hollow to Hem | Height |
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Insert your measured sizing into the case "Custom Size entry," or alternatively, email it to info@pollyannaevents.com
How to Measure
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Estimated Delivery:Nov 02 - Nov 06
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Free Shipping
Worldwide shipping
Secure payments
Easy returns
Liyuke Sweetheart Ball Gown Wedding Dress Off Shoulder Puffy Half Sleeves Beading Pearls Full Of Lace Bridal Gowns
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Wedding Dress
1.Dear friend,we do standard size or custom made size,the price is the same, please leave us your measurments if you choose custom made,
Please see below measuring instruction.
1) Full Bust = (inches or centimeters)
2) Waist =
3) Hips =
4) Width from shoulder to shoulder =
5) Length shoulder to floor = (from shoulder to floor with your shoes on)
6) Height= (from top of head to floor with your shoes on)
7) Dress color = white or ivory
2.Dear friends,the price is only for the dress,not include any accessories such as gloves/jacket/veil and petticoat.
3.Dear friends,any changes of size/color/special requests are not acceptable after order placed exceeds 24 hours.
4.If exceed 24 hours,size or color or details of your order need to be changed,please send message top us,but you need to pay handling fee,also please postpone the shipment of your order,sincerely hope you understand,dear friend.
Dear friend, this is satin color chart,if your wedding dress is not made of satin ,please contact us to confirm the color,thank you!
-Items will be send by TNT, UPS, FedEx, DHL, EMS,China Post etc
-Shipping time: 4-7 days by TNT, UPS, FedEx, DHL
-This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation.
-Before shipment we will do a careful examination, tried to be no problems.But if the buyer get the goods found problems, please contact with us, we will help you properly addressed.
-Please kindly contact us for the return at first within 48 hours after receiving the item. The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
-We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
Return and Refund Policies
- At pollyannaevents.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@pollyannaevents.com , you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
pollyannaevents
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at pollyannaevents.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. pollyannaevents.com by email, sending your return request to info@pollyannaevents.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. In case of returning more than one item, items needs to be returned separately.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. pollyannaevents.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@pollyannaevents.com
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@pollyanna.com , indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.