\Glitter Lace 3D Flowers Mini Short Wedding Dress V-Neck Appliques Bridal Gowns Backless Shiny Sleeveless Bride Dress
We highly recommend opting for custom sizing to achieve the best fit.
Size | Bust | Waist | Hips | Hollow to Hem | Height |
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Insert your measured sizing into the case "Custom Size entry," or alternatively, email it to info@pollyannaevents.com
How to Measure
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Estimated Delivery:Nov 02 - Nov 06
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Free Shipping
Worldwide shipping
Secure payments
Easy returns
\Glitter Lace 3D Flowers Mini Short Wedding Dress V-Neck Appliques Bridal Gowns Backless Shiny Sleeveless Bride Dress
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Let customers speak for us
Questions and Answers:
Q: Which size is suitable for me?
A: We can customize the dress for you for free, please choose any size to pay, and then send your bust, waist, hips and total height for me on the chat page, we will customize it for you.
Q: How long does it take to customize a dress?If I need this item with rush,what should I do?
A: We usually need within 10-12 business days to finished customize,you should choose fast shipping,like DHL /UPS/Fedex,it will faster than AliExpress Standard Shipping.
Q: Can the product be exactly the same as the picture shows?
A: Honestly, we can't make the product 100% the same as the picture, but we will do our best to make it more than 95% similar
Q: I want to customize another dress I want(not in store), what should I do?
A: You can send me the pictures of the dress you want and we will give you a quote and an equivalent link to pay.
Q: How can I track my parcel?
A: Aliexpress Standard Shipping: https://global.cainiao.com/
DHL/UPS/Fedex: https://www.17track.net/en
Q: Return & Refund?
A: Full refund if you don't receive your order.
Partial Refund, if the item has serious quality problems.
About Size
If you know your body size very well and it is not convenient to re-measure your body, you can choose to order your wedding dress according to the standard size. Please check the detailed data and submit the order in the size closest to your body size data.
Can I order dresses in custom size?Any extra cost?
Yes, we offer customized size for free. Please choose "Custom Size" option when you check out and leave your detailed body measurements in order note. Here are all measurements we need for customization.
Bust__inch/cm
Waist__inch/cm
Hip__inch/cm
Hollow to floor__inch/cm
Height__inch/cm
Arm girth__inch/cm (Need for dresses with sleeves)
Arm length__inch/cm(Need for dresses with long sleeves)
About Shipping
1. leave message in following condition:
want custom made size color other styles;
tell us the exact date you need the dress;
have other demands in dress details
2. if you want color same as picture, please also leave message to tell.
3. Before ordering, please read this listing carefully and ask all your questions. To send an email We will answer your questions within 24-48 hours. or Please use TradeManager contact me.
5.We strongly recommend that you have your measurements taken by a professional before buying any gown online. Please follow the measurement instructions, and measure yourself carefully.
6.If you want to cancel the order : we accept full refund within 24 hours after you placing the order;
Please keep our company information in your contact file, check our website when you have time or need new products, you will find nice dresses which are fit your market well. Also send us email if you make your own design, we could make according to customers requirement.
Looking forward to work with you!
Return and Refund Policies
- At pollyannaevents.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@pollyannaevents.com , you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
pollyannaevents
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at pollyannaevents.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. pollyannaevents.com by email, sending your return request to info@pollyannaevents.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. In case of returning more than one item, items needs to be returned separately.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. pollyannaevents.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@pollyannaevents.com
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@pollyanna.com , indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.