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3D Flower Exquisite Mermaid Wedding Dresses Strapless Detachable Puff Sleeves Bride Dress Vintage Wedding Gowns 2024

WHITE
Same as photo
Custom Made
Champagne
Pink
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  • Estimated Delivery:Oct 24 - Oct 27

  • Free Shipping

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3D Flower Exquisite Mermaid Wedding Dresses Strapless Detachable Puff Sleeves Bride Dress Vintage Wedding Gowns 2024

3D Flower Exquisite Mermaid Wedding Dresses Strapless Detachable Puff Sleeves Bride Dress Vintage Wedding Gowns 2024

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Return & Refund
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Thanks for your interested in our gowns.

we can make formal dresses wedding dress,bridal gown,prom dresses, bridesmaid dresses,flower girl dresses,mothers dresses,veils,ring pillows,shawls.....
100% Handmade Dresses. Customized size and color service and Rush order are available.

Notes Before Purchase Items

1) The price is only for the dress, not include anyaccessories such as gloves,jacket,veil andpetticoat.
2) We do standard size or custom made size,custommade size,does not support return or exchange.
3) Dress back=lace up or zipper.
4) If you need an emergency, please let us know thedate we need, we will arrange the production and
transportation for you in advance.

SIZE CHART FOR WOMEN & CHILDREN

Formal dress size typically run smaller than regular clothes. So if you usually wear a 4, it doesn't necessarily mean that you are also a 4 with us. Please compare your body measurements with our size chart before choosing your size.

Our size chart reflects body measurements, NOT dress measurements.

By standard size, extra 2 inches (ca.5 cm) will be added to dress length (based on Shoulder to Floor) to allow for shoes.



For custom size. Please email us your measurements.

1.Bust(wear an unpadded bra):

2.Waist:

3.Hip:

4.Back shoulder width:

5.Height(head to toe with barefeet):

6.Hollow to floor:

7.Hollow to hem(for short dress):

8.Shoes height(if you will be wearing heels):

9.Armpit hole:

10.upper arm /bicep:

11.Sleeve length:

12.Shoulder to bust:

US0: Bust 30.5''/77cm,Waist 23.5''/60cm, Hip 33.75''/86cm. Hollow to floor 56''/142cm

Color: you can choose any color you like from color card ,then tell us the color number.
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.

-Items will be send by TNT, UPS, FedEx, DHL, EMS,China Post etc
Shipping time: 4-13 days by TNT, UPS, FedEx, DHL,If you need an emergency, please choose these fast shipping channels, and the other types of transportation are very slow.
-Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing.
-Before shipment we will do a careful examination, tried to be no problems.But if the you get the goods found problems, please contact with us, we will help you properly addressed.

Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
Please kindly contact us for the return at first within 48 hours after receiving the item.
The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
It is required that the item or dresses should be returned to us within 3 days after the return request is accepted.

Since your feedback is very important to the development of our business, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you one minute. If you aren't satisfied, please don't give us negative feedback immediately, please contact us first, no matter what happens, We believe that we can find a best way to resolve the problem. Thank you for your understanding.

Return & Refund

Return and Refund Policies 

  • At  pollyannaevents.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at  info@pollyannaevents.com , you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

pollyannaevents

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at pollyannaevents.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. pollyannaevents.com  by email, sending your return request to  info@pollyannaevents.com  must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. In case of returning more than one item, items needs to be returned separately. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. pollyannaevents.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at  info@pollyannaevents.com 

 

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@pollyanna.com , indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.