Sexy Sweetheart Neck Mermaid Applique Lace Long Sleeved Wedding Dresses 2024 Train Bridal Gowns Custom Robe De Mariée
We highly recommend opting for custom sizing to achieve the best fit.
| Size | Bust | Waist | Hips | Hollow to Hem | Height |
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Insert your measured sizing into the case "Custom Size entry," or alternatively, email it to info@pollyannaevents.com
How to Measure
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Estimated Delivery:Apr 09 - Apr 13
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Free Shipping & Returns: On all orders
Worldwide shipping
Secure payments
Easy returns
Sexy Sweetheart Neck Mermaid Applique Lace Long Sleeved Wedding Dresses 2024 Train Bridal Gowns Custom Robe De Mariée
Let customers speak for us
Once this dress is put on it is even more gorgeous. It arrived on time and came as described. This fit my daughter perfectly.
It took 18 days from order to delivery, the dress is great, you can safely order. Of the flaws, just not tightly sewn buttons and a pair of protruding threads. 1300g dress weight
A great dress, good quality, a seller who listens and do everything possible to help according to the needs!! Really perfect! I recommend!
I wanted to buy this for a wedding and match a dress I got my daughter. It was perfect!!! And shipping was fast too. Can’t recommend enough. I just love it!
The dress is lovely, very nice quality.
This dress is amazing! I love ever inch of it. Sooooo happy with my choice. Can't wait for the big day. Thanks
Lovely, well made. Second purchase from the store and both dress are great quality for the money. As a bride it would be good to add some tulle with seamstress to make it fuller. Also there are some places where stitching is more noticeable but again, for the price it’s lovely. Size pictured is 26W in Ivory.
Is the most precious dress! Surprised with the details and the beautiful quality!
The dress is wonderful, I was a little mistaken in the measurements, I was sewing in my chest in the atelier
The seller is very kind and helpful.She confirm the size and color information for me .
Fast delivery dress. It's great! The crafts are great too!
Wow! This dress was delivered very quickly!👍The lace is very delicate and the seller prepared it based on my measurements because it fits perfectly.
The picture color is not the ivory color ,the seller confirm and change into the right color for me.
Quality-price also very good. Contact with the seller also excellent.
Fast delivery dress. It's great! The craftsmanship is also great!
he dress is beautiful, don't hesitate to buy it. At first I did this, since there aren't many photos with it, but I definitely take risks and it's more than I expected. Communication with the seller is💯Answer all your questions thank you very much seller I love my dress very much!!!
Great dress. Not once received compliments for him. This is the very dress I wanted. I was very pleased with the price.
Q: How to custom made measurements?
A: We can provide free customized measurement services.
First, you can choose any size to place order, it is just for payment, and then you send me your measurements, including:
Bust ___ inch or ___cm,
Waist ___ inch or ___cm,
Hips ___ inch or ___cm,
Your Height(with shoes) ___ inch or ___cm.
Arm Length ___ inch or ___cm
Q:How to custom made Colors?
A: We can provide free customized colors services.
you can based on colors card to choose you like colors, or you can contact us.
Q:How to custom made Dresses ?
A: You can send dresses picture to me, then i will give you a good price, if you can accept, we will send payment link for you.
Q: Production time and shipping time
A: Usually our production time is 10 days, expedited order5-10 days.
When you place order, you can look total shipping time.
Q: Can I change some original dresses designs?
A:No problem, this is free.
Q: What if I don't like this dresses?
A: First of all, please don't worry, you need contact us, we can help you to solve this problem.
Size ChFAQ:art
HOW TO MEASURE
COLOR CHARTS
Since computer screens have chromatic aberration, especially between CRT screen and LCD cscreen, color difference can not be avoided, so we can not guarantee that the color of our products will be excetly same as the pictures you saw, please understand. If you are very very strict in color, please contact us firstly before you place an order. Thanks.
Brand Story
A perfect-fitting dress starts with perfect measurements. Before ordering a made-to-measure dress from Aliexpress.com, we strongly encourage finding a professional local tailor who can help you measure accurately. Here, we'll show you which measurements are needed and how to correctly take them. Warning: measuring yourself at home is trickier than you think! For best results, always have your measurements taken by a professional local tailor.
FAQ:
1.i need another color and customized size,but I can't choose it when I place this order, what should i do?
Our size and color are free.You can place this order with your own request.We will make the dress according your new message.
2. Can I do some changes on the original design or Can your factory make my own design?
Absolutely OK! Please contact us before order.
3.Can i choose different color and customized size?
Sure,please refer to details below.
4. Urgent or Rush Order
We also accept rush order.Please contact us before order to confirm the date and surcharge accordingly,thank you.
5.Customs fees
In most time sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the customs policy at your own place.
Notes:
1. As an honest seller, we guarantee the dress will be 90%-95% same as original picture shown. If you want 100% exactly same, please forgive. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your undertstanding.
2. The wedding dress does not include any accessaries such as veils, gloves, petticoat inside and so on. Bidding is only for the dress! If you want accessaries, please contact us!
3. We suggest you choose lace up which is better to adjust the size to fit your body better.
4. Dress can be made in custom size, color, design. We strongly suggest you find a proffessional tailor to measure for you carefully following the Custom Measurements Guideline before buying a gown online.
5. No ready - made any dress. All the dress need to custom-made! The whole custom made process(from the date we receive your payment and measurements) will take 8-15 working days(Urgent orders except).
6. Before placing an order, please read all of our listings carefully, if you have any question, please feel free to contact us.
SHIPPING
1. Shipping cost: Click;"Shipping and payment"tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.
2. Time in transit: Transit time varies with different shipping methods.
3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.
FEEDBACK
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!
if you have any questions please ask me before payment or leave a new message to me when you make it,we will answer you within 24hours.thank you
We've partnered with FraudShieldLegal.com to combat fraudulent activities effectively. This ensures that we maintain affordable prices for you without passing on the costs of fraud. Our commitment to tackling fraud and the wardrobing phenomenon through legal measures ensures a fair shopping experience for all.
Return and refund policy
You can only return goods within 14 days from the day you receive them. We advise our customers to examine the contents of their delivery as soon as it arrives. Once you are sure the items are damaged or wrongfully shipped, please initiate the return/refund process within a maximum of 48H from delivery date.
Please kindly contact our customer service department and ask to return your order. Please do not return the package directly to the address on our website or on the package, which are not our return address.
At Pollyanna Events, your satisfaction is our top priority. We understand that shopping online can sometimes be challenging, and we're here to ensure that your experience with us is nothing short of exceptional. Our return policy is designed with your convenience and peace of mind in mind, reflecting our commitment to providing you with the highest level of service and quality products.
AII our items are made to order. This means that we do not stock extra items in our store. Once you place your order, it will be made specifically for you. Therefore, we will not accept returns of goods that are as per your order. Our return policy only accommodates damage or wrongful shipment of items.
- Our Commitment to Excellence
From the moment you choose Pollyanna events for your shopping needs, you become a valued member of our community. We take pride in offering a curated selection of products that are thoughtfully designed and meticulously crafted to meet your expectations. Whether you're searching for the perfect dress for a special occasion or a unique accessory to complement your style, we're dedicated to helping you find exactly what you're looking for.
- Transparent and Clear Guidelines
We believe in transparency and clarity when it comes to our return policy. By outlining our guidelines in detail, we aim to provide you with a clear understanding of how returns are facilitated at Pollyanna Events. Whether you're returning a damaged item or simply need to exchange a product for a different size or color, we're here to assist you every step of the way.
- Your Satisfaction Guaranteed
Your satisfaction is our ultimate goal. If for any reason you're not completely satisfied with your purchase, we encourage you to reach out to our dedicated customer service team. We're here to listen to your concerns, address any issues, and work towards a resolution that leaves you feeling confident and satisfied with your shopping experience.
Return Eligibility
While we aim to ensure your complete satisfaction with our products, we understand that circumstances may arise where a return is necessary. Our return policy is designed to accommodate such situations, although with certain limitations.
Please note that all return requests must be accompanied by supporting pictures of the product. The return request will be considered valid and effective only once we have received and reviewed the product pictures.
Damaged Dresses
At Pollyanna Events, we understand the importance of receiving your order in pristine condition. We acknowledge that there may be instances where a dress arrives with unexpected flaws or is not the item you anticipated. In such cases, we strive to provide a resolution that ensures your satisfaction.
- Definition of Damaged Dresses
Damaged dresses are those that exhibit noticeable flaws upon arrival, which were not present at the time of purchase. These flaws may include tears, rips, stains, or other imperfections that detract from the garment's quality and intended appearance. Our commitment to quality means that we take these concerns seriously and seek to address them promptly.
- Variations in Handmade Products
It's important to recognize that handmade products, including our dresses, may exhibit slight variations in color or sizing. These variations are inherent in the crafting process and contribute to the uniqueness of each garment. While we strive for consistency in our products, we acknowledge that minor differences may occur and may not necessarily constitute damage.
- Our Commitment to Resolution
Should you receive a damaged dress or the wrong item, we encourage you to contact our Customer Service team promptly. Providing clear pictures of the issue will aid us in assessing the situation and determining the appropriate course of action. We are committed to resolving any discrepancies and ensuring that you receive the quality product you expect from Pollyanna Events.
- Assistance and Support
If you have received a damaged dress or the wrong item, please don't hesitate to reach out to us at info@pollyannaevents.com. Our dedicated team is here to assist you every step of the way, providing guidance and support to address your concerns effectively.
- Return Process for Damaged Dresses or Wrong Item Received
If you believe your dress is damaged upon receipt, please contact us within 48 hours of delivery with clear pictures of the issue. Our team will assess the damage and provide further instructions on how to proceed with the return.
Refund Procedure
Upon receiving and inspecting the returned damaged dress, we will initiate the refund process. Refunds will be issued using the original payment method within 10 business days of receiving the returned item.
Final Sale Items
At Pollyanna Events, we occasionally offer certain items as Final Sale. These items are marked as such to signify that they are being sold at a significantly reduced price and are considered non-returnable and non-refundable. We understand that purchasing Final Sale items requires careful consideration, and we aim to provide transparency regarding the terms of sale for these products.
- Non-Returnable and Non-Refundable
Final Sale items are excluded from our standard return and refund policies. Once purchased, these items cannot be returned or exchanged for any reason other than a manufacturing defect or damage upon arrival. It's important to note that Final Sale items are sold in their current condition, and any imperfections or discrepancies are disclosed at the time of sale.
- Considerations Before Purchase
Before purchasing a Final Sale item, we encourage you to carefully review the product description and images provided. Take note of any specific details regarding the item's condition, sizing, or other relevant information. If you have any questions or concerns about a Final Sale item, please don't hesitate to contact our Customer Service team for clarification.
Sizing and Fitting Issues
To allow for slight modifications, our tailors reserve additional fabric in the seams of all dresses. We understand that sometimes a finished gown might vary by approximately an inch in either direction of the specified measurements. This will allow you to make alterations so the dress can fit you perfectly.
Color Mismatch
Concerning color mismatch, please note that there might be a slight color deviation due to your computer screen or mobile device settings. However, if you are convinced that the color is not what you ordered, please contact Customer Service to see if a return or refund is possible.
Size Deviation
If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. In this case, we offer limited alterations reimbursement. Should you choose this option, please remember to request a receipt from your tailor. A copy of the receipt must be provided to request reimbursement.
Item Is The Size You Ordered But Does Not Fit
Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged. Your option is to look for a local tailoring service at your own cost. Please note that if your order specifications differ greatly from the final sizing request, resizing may not be possible.
Exchange Policy
Do you wish to exchange your dress for a different size or item?
Unfortunately, we currently don't offer an exchange service for any products at this time. All our dresses are made to order. Therefore, we will not have any extra dresses for exchange. If you want a different item, please return the order and start a new order from scratch.
Additional Assistance
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at info@pollyannaevents.com. Our dedicated customer service team is here to assist you.
Thank you for your understanding and continued support.
Order Cancellation
We understand that circumstances may arise where you need to cancel your order. Please note the following cancellation policy:
- Orders canceled within 0–24 hours after order confirmation will receive an 90% refund of the price.
- Orders canceled within 24–72 hours after order confirmation will receive an 80% refund of the price.
- Orders canceled between 72 hours after order confirmation and before shipment will receive a 50% refund.
- Once your order has been shipped, it can no longer be canceled.
Warm regards,
The Pollyanna Events Team