Smileven Lace Mermaid Wedding Dresses Long Sleeve V Neck Pleats Elegant Bride Dress Wedding Gowns Backless 2023 Vestido De Noiva
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Estimated Delivery:Oct 22 - Oct 26
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Free Shipping & Easy Returns
Worldwide shipping
Secure payments
Easy returns
Smileven Lace Mermaid Wedding Dresses Long Sleeve V Neck Pleats Elegant Bride Dress Wedding Gowns Backless 2023 Vestido De Noiva
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Let customers speak for us
Pollyanna is very good
I choose the wrong size ,but help to find a right size
Also change the back into zipper+button(only the size is a littler bigger for me ,but my tailor can easy to fix)
Thanks a lit!!
Omgg I recommend buying this dress just like the comments on the photo people are posting it is such a beautiful dress!!!
This beautiful, the quality of the excellent dress I am very satisfied
This dress is beautiful!! Pollyanna contacted me throughout the process and was patient with all my modifications. Thank you very much for my perfect dress!
It’s so beautiful, so perfect! Everything okey! The package was intact, demanding! The Seller was very kind and helpfull! I’m very satisfied!
The dress was arrived on time. Even more beautiful than on pictures. Fits perfectly! The communication with Pollyanna was great. They answered every question very quickly. Will definitely buy from this shop again.Thank you.
I loved it! Arrived before the deadline! The dress is just like the ad! Exceeded my expectations. After buying I sent my measurements to Pollyanna and came perfect and I will not need to adjust. I am very happy!❤️❤️
unbelieveable,the dress it is so beautiful!!!
The skirt of this dress looks exactly like the picture! I told Pollyanna ahead of time that I needed the skirt to be super big because I was going to add a really big petticoat, and she made it happen. It's big enough even if I add the petticoat. Pollyanna attaches great importance to my needs, thank her very much!
I received this dress quickly, and the quality was exactly like I hoped. It is well made and fits perfectly.
really thanks Pollyanna give me so big surprise,the dress is amazing,she is very very very beautiful,all the details are be perfect,I am so exciting,.because my wedding is on winter,I ask add a long sleeve,so thanks for seller custom made for me,girls if you love this dress,needn't any hesitate,trust me,just buy it,it is ok.
I love the detail. The material is not something that will snag easily. Very good quality and beautiful dress. Looking forward to wearing it this weekend.
This dress is incredible, more than I could have ever dreamed. Perfect for my measurements, gorgeous embroidery, and Pollyanna even modified the neckline as I requested. The dress also shipped very quickly. If you're considering having Pollyanna make a custom wedding dress for you, please heed all the wonderful reviews and DO IT!🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
dress is very beautiful,I like it,I ask add shoulder straps,thanks for Pollyanna custom made for me,all the details is perfect!!!thanks again!!!
The dress is a dream!i get it in a short time,and the dress in a very high quality,I can't wait to wear it at my wedding.
Customer should read first:
1.The size and the color are important to the dress,so when you chose the color and the size ,
please make the chioce as our color chart and size chart,because the size maybe a bot different with your country .
2.if you need a custom made dress please makesure yourself according to our measure instruction and send us the
following measurements in the message(1 inch=2.54 cm)
Bust
Waist
Hips
Shoulder to shoulder
Hollow to floor (without shoes)
Height ( from the top of head to floor)
Heels height( just your shoes heel height)
If the dress have sleeves ,please also send me the below important measurements
Arm length
Armhole
Armpit
3.If you are the person in Brazil or Chile,please kindly to consider ,in your country it is very difficult to clear customs,
so we usually send the dress by Aliexpress standard shipping (20-35 days).and this shipping method is the most easy
to clear customs.
4.Brazil friends and Chile friends pay attention:
Please leave your CPF (Chile shoulder leave the RUN) in the message when you chose the fast shipping method like DHL/UPS,
your customs need it ,thanks for you cooperation.
5.If you need this dress urgently,please do not chose Aliexpress standard shipping,the shipping meths is slowly,you can contact me
and tell me your wedding date ,we will tell yo if can chose other fast shipping methods.
Product Description
Color chart
Custom made color please contact us or message us
How to measure
Size Chart
Notes
1.The item will be sent to your address,please make sure the address is correct and please let
me know your contact name (Full name) and your phone NO.
2.The dress does not incloud any accessories such as :wedding veils ,gloves or petticoat.
3.If you are concerned about the return policy before placing the order,please read our return policy
carefully at the bottom of page.
4.the tax are charged by your country,so we will do not cars of them,but if you have suggestion,we
will try our best to lower down such cases,thank you for your co-operations and standing .
Enjoy your purchase.
Production Process
Factory Scene
Shipping methods
Return Policy
We realize thai it is difficult to purchase a wedding dress over the Internet,and we
really want you to be happy with your purchase,So please read the return policy below
carefully,We refuse return the items without any quality problems.
1.You must cintact us within 72 hours from the reception of your dress,and please state
the problems of the receieved goods and the reason for the return.
2.Item must be returned in its original address with no signs of wear,tear or odors.
3.Return shipping charges will be the buyer's responsiability ,it is buyer own responsibility to pay for the shipping cost of the returning back and exchange.
4.Just quality problems or size mistake we accept returning
Feedback
Return and Refund Policies
- At pollyannaevents.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@pollyannaevents.com , you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
pollyannaevents
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at pollyannaevents.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. pollyannaevents.com by email, sending your return request to info@pollyannaevents.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. In case of returning more than one item, items needs to be returned separately.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. pollyannaevents.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@pollyannaevents.com
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@pollyanna.com , indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.